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Our experts are ready to help you find the perfect solution whether it’s hallmarking, analytical testing or valuations,
Protecting value, authenticity, and consumer trust in jewellery and luxury goods.
For over 250 years, Birmingham Assay Office has been at the forefront of protecting consumers and supporting the jewellery and luxury industries. Known worldwide for hallmarking, today we provide a comprehensive suite of testing, certification, and valuation services designed to give brands, designers, and retailers the assurance they need to meet customer expectations and regulatory requirements.
Your challenges...
The fine jewellery and luxury sector is under growing pressure to:
- Prove authenticity and value in a market facing counterfeiting and fraud.
- Demonstrate compliance with strict UK, EU, and international regulations on precious metals and product safety.
- Deliver transparency and traceability across complex global supply chains.
- Meet rising consumer expectations for sustainable and ethically sourced materials.
- Protect brand reputation by ensuring that every piece leaving production is safe, compliant, and independently verified.
How Birmingham Assay Office supports you...
We provide expert, independent services to help luxury brands and fine jewellery businesses meet these challenges:
Hallmarking & Metal Certification
- Legal hallmarking for gold, silver, platinum, and palladium.
- Custom sponsor marks, commemorative marks, and branding options.
Analytical Testing & Compliance
- UKAS-accredited testing for precious metal content and purity.
- Nickel release, lead, cadmium, and other REACH/RoHS compliance testing.
Diamond, Gemstone & Luxury Valuations
- Independent valuations for insurance, resale, and customer assurance.
- Valued & Vaulted – NFC-enabled authentication cards with blockchain traceability, creating a unique digital certificate of ownership.
Authentication & Consumer Protection
- Verification services to combat counterfeiting in jewellery, watches, and luxury goods.
- Independent testing that enhances transparency, brand protection, and customer trust.
to learn how Birmingham Assay Office can protect your brand and deliver confidence in every piece you create.
Why choose Birmingham Assay Office?
- Heritage & Trust – Over 250 years supporting the UK and international jewellery industry.
- Independence – UKAS-accredited, impartial testing and certification.
- Global Recognition – The Birmingham hallmark is trusted worldwide.
- Customer-Centric Approach – Tailored solutions for independent makers through to global luxury houses.
- Future-Focused – Supporting sustainable sourcing, circular economy initiatives, and digital authentication technologies.
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Case Study
Supporting a New Retailer Entering
the UK Market with Hallmarking &
Gem Lab Services.Click through to find out more
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The Challenge
A global jewellery retailer expanding into the UK needed a trusted partner to help them navigate UK hallmarking law, establish credibility with new customers, and ensure their products met regulatory standards. Entering a mature and highly competitive market, the retailer also wanted to reassure customers about the authenticity of diamonds and gemstones, particularly being transparent on communicating natural or laboratory grown diamonds to their customers. Their priorities were to:
1 - Gain confidence in meeting UK legal requirements for hallmarking and precious metal compliance.
2 - Build trust and transparency with UK consumers through independent diamond verification.
3 - Differentiate their brand by offering value-added services beyond traditional retail.
4 - Educate both staff and customers on the differences between natural and lab-grown diamonds.
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Our Approach
Birmingham Assay Office worked with the retailer to design a bespoke support package for their UK launch:
1 - Hallmarking & Legal Compliance – Full guidance on hallmarking law and support with registering a sponsor’s mark, ensuring legal compliance from the outset.
2 - Gem Lab Services – Expert identification and analysis of diamonds, including clear distinction between natural and laboratory grown diamonds. Certificates provided to support customer confidence at point of sale.
3 - Training & Education – Bespoke training for retail employees on hallmarking, diamond verification, and how to confidently explain the differences between natural and lab-grown stones to customers.
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The Results
1 - The retailer launched with a fully compliant product range, backed by Birmingham Assay Office hallmarking.
2 - Customer trust increased thanks to diamond reports verifying natural and lab-grown diamonds.
3 - Employees gained confidence in explaining hallmarks and gemstone reports, strengthening customer relationships.
4 - The retailer quickly established itself as a trusted new entrant in the competitive UK luxury market.
“As a new entrant into the UK market, Birmingham Assay Office gave us the expertise and credibility we needed. Their hallmarking and gem lab services, especially in distinguishing natural from lab-grown diamonds, gave our customers complete reassurance. Birmingham Assay Office were also able to support us with our supply chain to ensure our product flowed in the most efficient way to deliver in store on time, every time.“
Representative from
Global Jewellery Retailer
Contact us
Birmingham Assay office
0121 820 0773
Address
1 Moreton St, Birmingham, B1 3AX