Auction Houses & Pawnbrokers
Our experts are ready to help you find the perfect solution whether it’s hallmarking, analytical testing or valuations,
Building trust, protecting value, and creating confidence at every transaction.
In the fast-moving world of auction houses and pawnbroking, trust is everything. Buyers want confidence in what they are purchasing; sellers need assurance that their items are valued fairly and transparently. At Birmingham Assay Office, we provide the independent expertise and value-added services that help auctioneers and pawnbrokers deliver reassurance, transparency, and a unique experience to every customer.
For over 250 years, we’ve been trusted by the jewellery trade to protect authenticity and value and today, we continue to support businesses where credibility, reputation, and customer loyalty matter most.
Your challenges...
Auction houses and pawnbrokers face increasing pressure to:
- Prove authenticity and value to customers, often in fast-moving, high-stakes sales.
- Build consumer trust in items offered for auction, pledge, or resale.
- Stand out with value-added services, giving customers a reason to choose your business over competitors.
- Enhance transparency in valuations and transactions to protect brand reputation.
- Encourage repeat visits and loyalty, by offering reassurance that builds long-term customer confidence.
How Birmingham Assay Office supports you...
Our services are designed to add credibility, protect customers, and differentiate your brand.
Independent Valuations
- Professional, impartial valuations for jewellery, watches, and luxury goods.
- Support for insurance, probate, family division, and resale purposes.
- Enhance customer confidence and reduce disputes through transparent documentation.
Authentication & Blockchain-Backed Certificates
- Valued & Vaulted digital authentication – NFC-enabled cards with blockchain-secured digital certificates of ownership.
- Provides a unique customer experience that sets your service apart.
- Protects both buyers and sellers from counterfeiting or misrepresentation.
Hallmarking, Compliance & Training
- Independent hallmarking and testing to confirm precious metal content and purity.
- Ensure full compliance with UK hallmarking law, protecting your business and your clients.
- Training for retailers, auctioneers, and pawnbrokers – helping your teams understand hallmarking, know what to look for, and confidently explain hallmarks to customers.
Enhancing the Customer Experience
- Give clients more than a transaction offer a service experience that reassures them their items are genuine, accurately valued, and professionally documented.
- Create brand differentiation by combining heritage trustmarks with innovative digital solutions.
Get in touch
Give your customers the confidence they deserve, and your business the advantage it needs.
to learn how Birmingham Assay Office can provide valuations, hallmarking, and authentication services that build trust, add value, and set you apart.
Why choose Birmingham Assay Office?
- Heritage & Trust – Over 250 years supporting the UK jewellery trade and financial services.
- Independent Expertise – Impartial valuations and testing that both customers and regulators trust.
- Transparency & Integrity – Services designed to protect both your business and your clients.
- Value-Added Services – Help you go beyond transactions to build customer loyalty.
- Innovation Meets Tradition – Combining hallmarking heritage with blockchain digital certificates.
“Working with Birmingham Assay Office has allowed us to transform customer confidence. Their independent valuations and digital certificates have created a new level of trust and transparency and we’ve seen more customers purchasing because of it.“
Representative from
Global Auction House and Pawnbroker
Contact us
Birmingham Assay office
0121 820 0773
Address
1 Moreton St, Birmingham, B1 3AX